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Return Policy

What is INH Professional’s warranty on the hair?

INH Professional offers a 90 day warranty on all hair from the date of purchase. We will accept any returns or exchanges within 90 days of purchase as long as there has been no chemical altering (ex. toning, coloring, bleaching) or cutting of the hai

How do I return or exchange hair within the 90-day warranty window?

Life happens! We get it! If you need to return or exchange hair within the 90-day warranty period please email us at [email protected] and one of our friendly Customer Experience Experts will be happy to assist you!. Please have your order

When will my return be processed?

Returns will be processed within 24 hours upon receipt of the returned item(s) and after inspection. When we receive the return, we will inspect it for quality control purposes. Eligible returns must have no chemical altering (ex. toning, coloring, b

When will my exchange be processed?

INH Professional will happily exchange any unaltered hair pieces within 90 days from the date of purchase. Eligible exchanges must have no chemical altering (ex. toning, coloring, bleaching) or altering like cutting of the hair. For authorized return

What should I do if I received the wrong product?

If you received the WRONG items please contact us at [email protected] within 24 hours of receipt and we’ll be sure to get you the RIGHT items ASAP!

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